Policies and Procedures :: Multi Utility Services provide a sustained, comprehensive design and construction service to the utility industry. We contribute to the development of best practice and the introduction of innovative technology within a safe environment.

Click here to read the Integrated Policy For Health, Safety, Environment and Quality

Health and Safety It is the policy of MUS to accord the greatest importance to the health, safety and welfare of its employees, customers and the communities in which it carries out its operational activities. The purpose of the policy is to facilitate the following objectives:
Generally maintain the wellbeing of all employees and others affected by our work Accident prevention To achieve a high standard of health and safety the Company has introduced a pro-active approach that encourages and supports continuous improvement by: Establishing the standards, controls and facilities which enable and promote the company’s Health and Safety Policy Measuring and reporting on performance Setting improvement targets Rewarding achievement Maintaining high standards of health and safety is regarded as a key business objective, and by contributing towards this employees are supporting the Company’s aim of achieving business excellence.

Environmental Policy MUS recognises and accepts our responsibilities to limit our effect on, protect, and where possible, enhance the environment.

The senior management of Multi Utility Services have systematically evaluated the environmental risks and concerns associated with our activities. It has established procedures for the setting and reviewing of environmental objectives and targets. Management systems have been adopted that aim to protect the environment and minimise the disruption brought about by the nature of the works we undertake. MUS will maintain awareness of, and are committed to ensuring compliance with, relevant environmental legislation and regulations and any other requirements or obligations to which we commit ourselves. MUS will measure and monitor environmental performance and are committed, where practical, to continual improvement and the prevention of pollution.

Quality Policy

MUS conducts its business with the aim of being the provider and employer of choice. To achieve this, our efforts are focused on establishing and achieving objectives based on the needs and aspirations of all stakeholders.

We define stakeholders and our duties towards them as:

Clients: We will assess their requirements and deliver a service consistent with that assessment. We will measure the effectiveness of the delivered service and ensure that it continues to meet expectations.

Clients’ customers: An intrinsic element of the nature of work undertaken on behalf of clients is the need to consider and respect the users of the client’s services. In general terms, we aspire to conduct our business as though we were an integral part of the client’s organisation and adopt or enhance their corporate beliefs and standards. Wherever acceptable and appropriate we will enter into partnership arrangements with the aim of formalising such an integrated approach.

Employees: We will develop and maintain a culture in which all employees will be encouraged to achieve personal and organisational goals.
Additionally, we will ensure that systems are established and maintained to protect the well-being of employees. Employee’s targets and rewards will be set to ensure that quality will be given equal weighting with other Company objectives.

Shareholders: Our obligations to the shareholders are to:
· Be financially viable
· Conduct the business in an ethical manner
We will remain mindful of these obligations and ensure that business objectives reflect these considerations.

Statutory, regulatory and advisory bodies: As MUS’s activities can impinge on the basic fabric of society (i.e. drinking water, waste disposal, gas supply, electricity supply, transport, etc) it is essential that legislation, regulation and guidance is understood and followed. We need to ensure that we maintain awareness of these requirements and monitor our activities to determine compliance. Additionally, wherever possible we aim to develop relationships with the bodies that control these requirements to maintain a thorough understanding of our obligations and provide the benefit of our experience.

Suppliers: We appreciate the benefits to be gained from effective supply chain management. As such we look to develop long-term, close working partnership arrangements with clients and suppliers alike. Thereby maximising efficiency and performance on all fronts through direct lines of communication and integrated working practices.

Society in general: As an organisation we appreciate that we have responsibilities to the natural environment and to the general public. By playing our full part in society; giving people and their surroundings the respect they deserve, we believe there will be mutual benefits.